Table of Contents

    Statbel (Directorate-General Statistics – Statistics Belgium) pays great attention and care to its website and strives to ensure that all information is as complete, correct, comprehensible, accurate and up to date as possible. In spite of all these efforts, Statbel cannot guarantee that the information provided on this website is always complete, correct, accurate or up to date. If the information displayed on this website contains errors or inaccuracies, Statbel will do its utmost to rectify these as soon as possible.

    If you find any inaccuracies, please contact the website administrator on statbel@economie.fgov.be.

    Statbel (Directorate-General Statistics – Statistics Belgium) also makes every effort to ensure that the website does not become unavailable as a result of technical problems. However, Statbel (Directorate-General Statistics – Statistics Belgium) cannot guarantee the website’s availability or the absence of other technical problems.

    Statbel (Directorate-General Statistics – Statistics Belgium) cannot be held responsible for the information provided on the website or for the use of it. Furthermore, Statbel cannot be held liable for any direct or indirect damage arising from the use of the website or from reliance on the information provided on or through the website. This also applies without restriction to all losses, delays or damage to your equipment, software or other data on your computer system.

    Protection of personal data when using our websites

    This information deals with the protection of your personal data. These are the data with which you can be directly or indirectly identified: your first name, family name, email address, IP address, etc.

    We collect personal data when:

    • you visit Statbel's websites (Statbel is the Directorate-General Statistics - Statistics Belgium)
    • you contact us
    • you register to our newsletter
    • you register on be.STAT

    You are protected according to:

    the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (in force since 25 May 2018) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

    1. Legal basis and purposes of the processing activities

    We collect and process personal data in order to:

    • inform you;
    • answer your questions;
    • deal with the files that concern you.

    We also collect and process data:

    • for statistical and qualitative purposes, to improve our services;
    • to give you an answer in your language.

    If your request for information or service is intended for another administration, we will provide you with the contact details of this administration. You are free to contact them or not.

    2. Processed data

    Personal data are automatically collected and processed in the two following situations:

    Situations Data collected and processed
    You visit one or more web pages IP address.
    You contact us via email email addres (+ possibly name and first name)
    Email exchange via the messaging traffic.
    Metadata that may or may not be related to your email.

    Other personal data that can be processed are included in the records of processing activities.

    Non-personal data are also automatically collected with no link to your IP address, respecting your anonymity. They are used to produce user statistics and to improve the content of Statbel's websites:

    • choice of language;
    • search engine used;
    • keywords used;
    • website via which you arrived;
    • pages visited;
    • visit duration per page;
    • list of files downloaded;
    • date and time of access:
    • browser used;
    • platform and operating system installed on your computer.

    Use of cookies

    Cookies are small information files that are automatically recorded on your computer’s hard drive when you visit a website, and that include a unique identification number.

    These cookies make it easier for users to visit and browse the website in question. They also ensure increased access speed and ease of use. They can also be used to customise the website according to your personal preferences. Cookies also make it possible to analyse the use of a website in order to identify and remove any problems.

    The configuration of most browsers allows you to accept or refuse cookies and be notified whenever a cookie is used. You are free to refuse these cookies, although this can hinder optimum browsing and the functionality of the website's services. Please consult the help function on your browser for more information. All cookies assigned are automatically deleted at the end of a user session.

    On Statbel's website, three cookies that determine the choice of language are not deleted automatically.

    3. Retention period

    Data are not kept longer than necessary for the purposes for which personal data are processed.

    In exceptional cases, for example in court proceedings, your personal data can be kept longer.

    4. Security

    Statbel guarantees the security (integrity and confidentiality) of your personal data, They are protected against, amongst others, unjustified access, unlawful use, loss or the making of unjustified adjustments.

    To this end, we make use of security techniques and procedures that we will not describe here in details for security reasons.

    Appropriate measures are taken at physical, technical and organisational level to ensure a safety level appropriate to the risks.

    5. Right of access, rectification, restriction of processing, objection and erasure

    You have certain rights to the personal data that we use: the right of access, the right to rectification, the right to object and the right to have your data erased.

    We will process your request within 30 calendar days. If your request is complex or if our services have many requests to process, this period shall be extended to 60 days.

    In order to exercise your rights, please send an email or a letter to our data protection officer, together with a scan or a copy of your ID with your signature. Contact details:

    By e-mail:

    By letter:
    Federal Public Service Economy, SMEs, Self-Employed and Energy
    Data Protection Officer - President's office
    Office 9A01
    Vooruitgangstraat 50
    1210 Brussels

    6. Complaints

    If you think that the Federal Public Service Economy, SMEs, Self-Employed and Energy did not process your personal data in accordance with the regulation in force, you can file a complaint with the Data Protection Authority:

    Data Protection Authority
    Drukpersstraat 35
    1000 Brussels
    E-mail: commission@privacycommission.be

    7. Contact

    For more information about our data protection policy, you can contact our data protection officer:

    By e-mail:

    By letter:
    Federal Public Service Economy, SMEs, Self-Employed and Energy
    Data Protection Officer - President's office
    Office 9A01
    Vooruitgangstraat 50
    1210 Brussels

    Protection of personal data for statistical and scientific purposes

    The protection of privacy, the protection of confidential data and the use of data for statistical purposes only are ensured by the GDPR, the Belgian law on public statistics, the European Statistics Code of Practice and the European regulation on statistics.